Shipping Information
We send to mainland UK & Islands & Northern Ireland.
We aim to process and dispatch all orders as quickly as possible.
- Orders are typically processed within 1–5 working days
- Total delivery times usually range between 2–11 working days depending on the destination
- Delivery times may vary during busy periods or due to courier delays
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Shipping costs (if applicable) are clearly displayed at checkout before you complete your purchase. There are no hidden charges and delivery is free over £20.00 and a flat rate of £3.00 under £20.00.
Delivery
We work with trusted courier partners to ensure your order arrives safely.
If you experience any issues with your delivery, please contact us and we will assist in resolving the issue as quickly as possible.
Returns & Refunds
We offer a 30-day return policy.
- You have 30 days from the date of delivery to request a return
- Items must be unused, in their original packaging, and in resalable condition
To start a return, please contact us at info@londonprogolf.co.uk with your order details.
Refunds
Once your returned item is received and inspected:
- Refunds will be processed within 5–7 working days
- Refunds will be issued to the original payment method
Return Shipping
- Customers are responsible for return shipping costs unless the item is faulty or incorrect
- If your item is damaged or incorrect, please contact us and we will resolve the issue promptly at no additional cost to you
Damaged or Faulty Items
If your item arrives damaged or faulty, please contact us within 48 hours of delivery with photos where possible. We will arrange a replacement or refund.
Contact Us
If you have any questions about shipping or returns, please contact us:
Email: info@londonprogolf.co.uk
Phone: 01252 444774